Thank you for shopping with Craft Supply Co and for choosing our digital products. We strive to provide high-quality, innovative, and valuable digital content to enhance your experience.

Non-Refundable Digital Products:

Our digital products, including but not limited to downloadable software, e-books, digital courses, and other digital content, are non-refundable. This policy is in place due to intellectual property considerations. Once a digital product is purchased and the download link is provided or access is granted, we cannot accept returns, and refunds will not be issued.

Choose Carefully:

We understand that choosing digital products requires careful consideration. We encourage you to review product details, features, and specifications before making a purchase. If you have any questions or need further clarification, please do not hesitate to reach out to our customer support team.

Customer Support:

Our customer support team is dedicated to assisting you with any concerns or queries you may have. If you encounter issues with your digital product or need help in any way, please contact our customer support at [email protected]. We are here to provide timely and effective assistance to ensure your satisfaction.

Exceptions:

In the event of technical issues or problems related to the functionality of the digital product, we will work with you to resolve the issue promptly. Please report any technical issues to our customer support, and we will assess the situation on a case-by-case basis.

Changes to this Policy:

Craft Supply Co reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for the latest information.

Contact Us:

If you have any questions or concerns regarding our Refund Policy, please contact us at [email protected].

Thank you for choosing Craft Supply Co. We appreciate your understanding and cooperation.